Here are a few frequently asked questions that I get for Thermomix, I’ll keep adding to them as I think of more…
Questions before buying your Thermomix
Why can’t I buy online?
We are a direct sales business and by having an advisor (like me) you can get help and support if you would like it. As a result, you can’t buy TM6 online – just through advisors like me.
How do I buy one?
Just give me a call (I’m Kels) on 07771 648 111 or email me at firstname.lastname@example.org and I can arrange everything for you including a run through of how it all works.
Can you send one to me abroad?
I’m afraid all UK & Ireland advisors can only sell in the Uk & Ireland (including Channel Islands) we can’t arrange to ship abroad but if you’ve got a UK family member – you could ship to them? Do remember that your warranty will be a UK one though.
Can I buy one with cash?
I can’t take cash for a Thermomix but you can pay by card or I can arrange a proforma invoice so you can pay by bank transfer.
Why do I have to have a demo? I want to buy as a gift.
Thermomix’s business model is to show the customer how Thermomix works before you buy but if you’re buying as a gift or you might be buying your second thermomix, that’s fine, you can just buy. I often do a run though over zoom once the Thermomix has arrived with the lucky person. Even if they know what they do, it’s worth a zoom run through.
I don’t want to have someone round my house but I like the idea of a demo.
That’s fine, most of my demos – both pre-sale and after – are on zoom and you don’t even have to leave the house! I also run zoom cooking classes for some extra inspiration.
Do I have to pay a subscription to Cookidoo ?
Cookidoo is the online recipe platform where you’ll see thousands of Thermomix recipes. You get 6 months free with your Thermomix and after that, it’s £40 a year. You don’t have to continue paying the subscription – you can use your thermomix manually but you have 6 months to decide. I personally think it’s worth the subscription.
Questions after buying your Thermomix
Can it all go in the dishwasher?
Yes everything other than the main white base can be washed in a dishwasher. You need to take your bowl apart (I tend not to put the plastic base that doesn’t ouch food in) and even the metal pins can be washed in the dishwasher – just make sure they are fully dry before going back on.
Can I use my TM5 bowl on a TM6?
No you can’t interchange the bowls but a Thermomix friend works with either TM6 or TM5 bowls.
Why can’t I see all the recipes on cookidoo?
Check your filters – make sure you don’t have a country selected – if you’re my customer, ask me to send you my video I made explaining what to do.
There’s so much choice on cookidoo – I don’t know where to start!
If you’re my customer, I will have sent you a list of some of my suggested and favourite recipes – why not start there?
If you haven’t had a new customer zoom with me, get in contact to book in.